Shipping policy

Shipping Policy

📦 Order Processing:

  • All orders are processed within 48 business hours.

  • Processing time does not include shipping time.

🚚 Shipping Options and Times:

  • Expedited Shipping: Between 2 weeks and 1 month.

  • Standard Shipping: Up to 1.5 months.

🔍 Order Tracking:

  • Once shipped, you will receive a tracking number.

  • Tracking updates may take up to 7 business days.

📧 Customer Service:

  • For any questions about your order, you can contact us by email.

  • We respond within 24 to 48 hours.

  • Business hours: Monday to Friday, 9:00 a.m. to 4:00 p.m. (America Time).

  • We appreciate your patience and trust in our service. We are here to help!

📩 Contact us at: support@tiendyxstore.com